What is a plumbing emergency?
A plumbing emergency is a sudden event that effects the water or gas supply, heating or sanitation of a building; Immediate action is required to either avoid harm to people, property or the environment, or to restore the occupants’ quality of life.
For life-threatening emergencies, call 000. For plumbing emergencies in public areas (streets, parks, etc), call 1300 SA WATER.
For all other plumbing emergencies, phone Need Hot Water now on 1300 816 433.
If the problem poses no threat to anyone’s safety and you’d like to have a go at resolving it yourself (or at least taking the first couple of steps), select the problem from the list below.
- SELF HELP: Burst or Leaking Hot Water Unit
- SELF HELP: Blocked/Overflowing Drain
- SELF HELP: Burst or Leaking Pipe
A NOTE ON HOT WATER EMERGENCIES – Most hot water systems not only contain a large amount of scalding hot water, they are connected to either ‘mains’ gas or electricity. As such, it’s extremely dangerous to attempt to fix it yourself. Always contact a qualified hot water plumbing technician for advice and repairs.