Hi, I’m Travis Guerin.
“Many years ago now, I noticed something about our industry… It’s very rare to find a plumber (particularly a growing team of plumbers) who gives two hoots about their customers. In fact, many see customers as an inconvenience.
I just didn’t fit that mould.
I love my customers. I appreciate them. And I strive to do what I can to look after them.
So in 2007, I decided to create a plumbing business that REALLY cares; a business that strives to be personal on every level… To provide ‘country’ service, with the capabilities of an established ‘city’ plumbing company.
Back then – just starting out on my own, most jobs were small general plumbing jobs, for local householders in and around Gawler, north of Adelaide. We quickly grew to a team of 8 and became the first choice for householders, businesses and organisations in the area, including nursing homes, schools, hotels, sporting clubs, factories and many leading Adelaide building companies.
Now, many years later, living closer to central Adelaide with my wife Donna, our young family and best mate, Izzy (pictured) – I’ve reconfigured our business to focus on my three plumbing passions… hot water systems, solving problems and delivering first-rate customer service.
We help householders, businesses and organisations in the Adelaide metropolitan area who “need hot water” or their troublesome plumbing problem solved.
We run a tight ship, so our clients can too. Equipped with a state-of-the-art scheduling system (linking each vehicle to home base), we stay in close contact with our clients, letting them know how far away we are, and what’s going on with their job.
Plumbing problems tend to arise at the most inconvenient of times, but with Need Hot Water on your side, I assure you that the annoyance and frustration will end, from the moment you make contact with us.
I look forward to guiding you to the best solution for your needs, and providing you an obligation-free quote. Simply complete the form above and you’ll generally receive a phone call and quote within just 2 hours.”